Frequently Asked Questions

Everything you need to know about shopping with Katie Perry.

What is your shipping policy?

We offer standard and expedited shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on the destination.

How do I return or exchange an item?

We accept returns and exchanges within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please visit our Returns Portal to start your process.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Where can I find your size guide?

Every product page includes a detailed size chart. We recommend measuring yourself and comparing it to our guide to ensure the perfect fit for your body type.

Are your garments ethically produced?

Yes, we are committed to sustainable fashion. Our collections are produced in certified factories that prioritize fair wages, safe working conditions, and high-quality craftsmanship.

How do I track my order?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.